Customer Experience Agent Customer Service & Call Center - Roseville, MI at Geebo

Customer Experience Agent

2.
5 Roseville, MI Roseville, MI Part-time Part-time $15 - $18 an hour $15 - $18 an hour 1 day ago 1 day ago 1 day ago Immediately hiring Part Time Customer Experience Agents! We are looking for part time Customer Experience Agents to add to our growing team.
We provide on the job PAID training, no experience with our software is required! Previous call center work is a plus, but is absolutely not required.
If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude and have excellent writing and communication skills, then this position is for you! Clementine is a well-established Call Center/Answering Service located in Roseville, MI.
When you are locked out of your home at midnight and you call the locksmith, you are likely speaking to a customer experience agent, just like one of our valued team members at Clementine! What happens on the weekend when your child is sick and you need medical advice? Our compassionate agents take your call and reassure you that an on call doctor will be reached.
The short story is - we answer our customers' calls when they can't.
Are you ready to be part of such a vital industry? Compensation:
$18 / Hour with perfect attendance.
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift.
Compensation without perfect attendance is $15 / Hour.
A day in the life of a Customer Experience Agent:
You will find life at Clementine a busy but satisfying one.
After you've been fully trained, you will log in at the start of your shift and 'go ready' to begin taking calls.
Your job will be to professionally handle incoming calls, greet callers in a positive and helpful way, provide and request required information, transfer calls, or take messages as necessary.
You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs.
We are an inbound call center only, we do not perform any outbound or sales calls.
What are we looking for from our applicants? Part Time - 16-24 hours per week Must be available to Sat or Sun each Some Holiday work required A welcoming voice with an upbeat tone Strong spelling and grammar Computer skills Dependability The ability to type 35 words per minute or more Want to know more? It's pretty easy! Click the apply button, attach your resume and answer a few questions.
Our recruiters will contact you to perform a phone screen (we all have a phone voice different than our face to face voice).
If you are selected to move forward (one more step to being hired!) you will be sent a full application to complete and scheduled for an in person interview.
At that time, you will have a conversation with our management team and complete our pre-employment skills testing.
Click on that Apply button today!.
Estimated Salary: $20 to $28 per hour based on qualifications.

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