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Customer Greeter job in ROSEVILLE

Company Name:
Sears Holdings
Customer Greeter job in ROSEVILLE
Requisition ID: 310099BR
Job Function: Customer Service
Employment Category: Regular, Part-time
State: Michigan (MI)
State or Province/City: ROSEVILLE
Location:
Post Code: 48066
Post Date: 03/22/2014
Brand: Kmart
Business Unit: Stores - Kmart
Store: 04998: ROSEVILLE, MI
Responsible for providing excellent customer service, greeting all customers as they enter the store, as well as maintain knowledgeable of merchandise location, services and store layout.
o Ensures customer care and selling are #1 priority
o Knowledgeable of store, services and locations of merchandise
o Assists all customers with/or without special needs with shopping carts and promotional flyers
o Demonstrates strong skill set in suggestive selling techniques for add on sales
o Observes customer traffic and calls for additional service as needed to provide efficient customer service
o Practices operation invitation and positive customer interactions
o Maintains shopping cart area with adequate supply of carts that are free of papers and trash
o Ensures the front entrance is clean and safe for all shoppers
o Monitors shrink; takes appropriate action to minimize waste Follows corporate guidelines relating to MC&C and known loss merchandise
o Demonstrates good use of Electronic Article Surrveliance (EAS) by applying sensors on designated items and ensuring tags are deactivated as goods are sold
o Monitors sale circular and is knowledgeable about items that have sold out that may be substituted or if rain checks are being issued
o Performs other duties as assigned
o Ability to lift and move merchandise, typically a minimum of 20lbs
o Ability to understand and follow verbal and written instructions
o Ability to make decisions in stressful situations
o Ability to bend, lift, stretch and reach repetitively

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