Project Services Specialist

Company Name:
Position Summary:
The position is the primary merchandising & service project resource in store and responsible for completing projects of varying size and complexity, in teams or working alone. This position interacts with Serv-U Project Services Manager, Services Lead along with Store Manager and Store Reps as well as Meijer personnel at the store location. This position may also participate in HomeStore service projects and general merchandising as needed. The individual will be assigned to multiple stores in a geographic region.
Essential Duties & Responsibilities:
? Specific Responsibilities:
o Review each project, understanding expectations and personal role in executing efficiently
o Work with other team members with assigned tasks
o Transport products to and from the backroom
o Use equipment appropriate for the task to move product
o Accurately report project results, hours required, to manager or via the Serv-U Execution system
o When requested, gain "sign off" from store management, verifying successful completion
o Maintain positive working relationships with store management, employees & customers
o Communicate store issues to Services Specialist or Manager
? General Skills Required:
o Merchandize store shelving, coolers and displays with product, utilizing plan-o-grams and schematics
o Possess organizational skills, prioritizing requests and activities while managing frequent interruptions and attending to details to complete tasks within deadlines
o Embrace and support teamwork by listening to other's points of view, recognizing and appreciating different points of view
o Recognize and seek opportunities for improvement and continuous learning to gain better understanding and learning
o Comply with operating procedures (record time in/out/in store & work performed)
o Ability to operate under minimal supervision
o Use hand held store and personal devices to receive/acknowledge work to be performed
o Reliable attendance
? This position will be measured and compensated based on:
o On Time completion and accurate reporting of service projects
o Quality of service outcomes, including efficient completion of projects
o Attention to detail and willingness to learn
o Attendance record
Desired Education, Skills & Experience
? High School diploma or GED. Additional education a plus
? Experience in a service industry a plus
? Ability to communicate effectively, write legibly, follow directions
? Utilize technology - primarily personal devices (smartphones, tablets, PC's)

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